Tasting Room Manager

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Type of Work
Full-Time
Job Description/Qualifications

Tasting Room Manager

Laurentia Vineyard and Winery located in Madison, Ohio is looking for a dynamic Tasting Room Manager to oversee daily operations and hospitality of our Tasting Room. A successful candidate will have an incredible work ethic, be detailed oriented, enjoy a fast- paced work environment and lead by example. The Tasting Room Manager is responsible for leading the daily activities of the Tasting Room team, ensuring the highest service standards and achieving revenue goals.

Essential Duties and Responsibilities:

• Lead the daily activities of the Tasting Room to achieve revenue goals, club member growth and ensure the highest level of service
• Manage daily business functions including opening and closing procedures, cash accounting and reporting
• Responsible for staff hiring, orientation, continual training, development, supervision and performance evaluation
• Ideal candidate will establish an atmosphere of teamwork and team culture for positive employee relations
• Manage, coach, and help to develop team members
• Creates monthly staffing work calendar
• Schedules staff meetings to communicate company news, sales, club and service goals
• Ensure the POS systems are up to date with current information
• Inventory management of wine and tasting room supplies
• Consistent presence as the on-floor manager
• Assist in development of experiences and enhancing guest hospitality
• Maintain clean and orderly tasting room
• Ensure all policies and procedures are being followed
• Lead by example to deliver exceptional customer service and motivate others to do the same
• Tracks incentive goals and club memberships for Tasting Room staff
• Meet regularly with Kitchen and Event managers to discuss progress and strategies of sales

Requirements:
• Tasting Room Management experience, a plus but not required
• 5-7 years of Managerial experience, ideally wine/hospitality related
• People management skills a plus
• Ability to work with and manage multiple priorities in a fast-paced dynamic environment while maintaining a high level of detail and customer service
• Salaried position that requires 45 hour work weeks including evenings, weekends, and some holidays
• Compensation package commensurate with experience and qualifications

Please submit salary requirements and resume.

Web Address
laurentiawinery.com

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