We're looking for a Hospitality Manager
|Type of Work
Status: Full Time (Friday-Tuesday)
Heidrun Meadery, located along iconic CA State Route 1 just north of the Golden Gate Bridge in Point Reyes Station, is an artisan producer of brut dry, naturally sparkling honey wine fermented and bottled on-site using the traditional French Methode Champenoise. Our 16-acre farm hosts visitors seven day per week. We also manage a commercial multi-apiary beekeeping operation and a flower farm. We provide guests a unique opportunity to experience the natural ecology of honey wine, “from flower to flute”. We strictly maintain an unpretentious attitude toward wine. Our hospitality and atmosphere can best be described as farm-friendly, educational and respectful. Our business is thriving, attracting a diversity of engaged and engaging visitors from around the world.
We are looking for a full-time, experienced Hospitality Manager to join our team as soon as possible. The ideal candidate will have at least 3 years of professional management experience in hospitality, the wine industry or a related agri-tourism field and be energetic, enthusiastic and an excellent communicator. Candidates must be able to work at least one weekend day, be interested in all aspects of this business, maintain flexibility in a very dynamic environment and enjoy periodically strenuous physical activity. The Tasting Room Manager position reports directly to the General Manager and supervises all Tasting Room Staff.
Staff Management (35%)
Manage tasting room staff, including hiring, training, scheduling, payroll, performance reviews and implementing disciplinary action.
Departmental Management and Administrative Duties (35%)
Manage day-to-day tasting room and general hospitality activities, including scheduling on-site events and tours.
Customer Service and Sales (20%)
Maintain high standards of service as detailed in Heidrun Meadery’s Philosophy of Service.
Operations Assistance (10% - periodic)
Assist horticulturalist and farm manager with farm-related projects when needed.
Skills and Qualifications
3-5 years of experience in hospitality, wine or relevant field.
What We Offer
This is a full-time salaried position with generous compensation based on experience and job performance. We offer full health and dental insurance after a 4-month trial period. Paid vacation is included and unpaid time-off will be accommodated whenever possible.
We strive to cultivate a work environment that is healthy for body and mind and respectful of all people. We believe that providing our staff opportunities to grow, both professionally and personally is integral to a positive workplace. We enjoy being productive and challenged and we maintain high standards while also cultivating a friendly, fun and safe workplace.
$50,000 - $60,000 per year (plus tips/commission)